These testimonials have been given by permission from women who have attended Oulton-Lee Counselling. Their names have been changed to protect client confidentiality.
I really appreciated Sue’s calm presence as she listened – and her wisdom as she reflected back patterns she spotted in what I shared – and her insights as she suggested ways forward. Sue has a gift of making you feel she is on your team and rooting for you to do well and move forward in positive ways. Better still, she has a gift of helping you to do that!
I began working with Sue after a time of grief and loss that triggered intense anxiety. I remember telling Sue, “I don’t like who I am and I want to change”. At the start, I struggled to see how talking was going to change anything, but over the months we worked together, things began to gradually shift and I’m now in a much better place – I’ve found the real me again. Meeting with Sue was a gift. She gave me not only a listening ear but also compassion, understanding, a fresh perspective and some insights and tools that I have continued to use.
I undertook a counselling service with Oulton-Lee Counselling – after multiple friends encouraged me to meet with Sue – feeling suspicious and very nervous, as I was going through a very, very hard season of life.
When I look back, I entered the process a shell of a person and highly doubtful of talking therapies; I frankly didn’t see the point. But very quickly, physical anxiety aliments I’d put up with for years, disappeared – without any medical intervention! And overtime I felt a stirring within me; I had a zest and passion for life and my confidence returned.
Through Sue’s gentle and caring input, she indirectly guided me, showing me valuable life skills in our time together; enabling me to stand firmly on my feet again.
I cannot fully put into words how safe and ‘held’ Sue made me feel, when I look back at such a vulnerable period in my life.
Put simply, Sue’s guidance transformed my life. I am a stronger person because of the gentle unwavering support from Sue.
So, if you are reading this feeling anxious, nervous, sceptical … I’d encourage anyone to engage a service with Oulton-Lee Counselling. It might just be the best thing you do, not only for yourself …but also for your loved ones around you, in unlocking a better you even in the toughest of times!
I was so nervous searching for a counsellor. I needed someone who understood my faith but who wouldn’t judge my thoughts and feelings about my faith. I am glad I found Sue. She made me feel very safe, seen, understood and heard. I found out things about myself that were not even on my radar, and this has been a huge part of my healing. She safely navigated me when there were areas that had too painful to touch upon in the past. I began our sessions as a bit of a wreck to be honest, and after a much shorter time than expected, ended them feeling hopeful and free to be me.
I found the help I needed after struggling with the sudden loss of our perfectly healthy daughter. As a missionary in southern France, it was difficult trying to find counselling in English with someone with similar beliefs to me who could better understand me. It is hard to fully express the deep gratitude and respect I have for Sue and her work with me. It truly was an answer to prayer to find someone who could accompany me through my process of grief and healing who was as professional, patient, kind, understanding, and equipping as I found her to be. At Oulton-Lee Counselling I was able to have my sessions online at a distance. I move forward now not only in a much better place emotionally, mentally and physically, but I have also been given many tools and perspectives to face future situations and continue in my healing process, as in other ways I help others to do the same.
I sought out counselling after reaching a monumental birthday, having wrestled with disappointment and frustration for years. I found Sue on the ACC website as I wanted to have someone who understood my faith and how important it is to me yet also someone who understands the difficulties some of the Christian narratives can pose.
Sue has been an invaluable support for me these past several years, and my ability to cope and manage has grown immensely in that time. Her gentle and kind approach was just what I needed after wrestling with a lifetime of perfectionism and a fear of failure. She provided keen insight into my difficulties, helping me build my self-awareness and approach myself with gentleness.
Whilst also a counsellor myself, I’ve learned immensely from Sue’s approach and appreciate her impeccable professional manner. I have nothing but respect for this lovely lady who has an amazing gift to provide support and gentle guidance that has opened a whole new world to me. She’s truly been a gift of healing to me that I will always treasure.
I had been putting off going for counselling for a few years whilst yo-yoing with anxiety and depression. I knew that unless I dealt with what was causing it I would never be able to be free from it and flourish. I wasn’t really living, I was just existing and dragging myself through each day.
I met Sue and knew that she would be able to help me. Her manner is so full of grace and patience and she is the most non-judgemental person I have ever met! I had total permission to be myself and to speak without censure.
Sue helped me to tune into myself and see what was there. She gently asked perceptive questions and helped me to see patterns of thinking and behaviour that were not helping me. I was able to find more stability in my thinking and not succumb to anxious thoughts and doubts about myself so easily. I now feel happier, more positive and able to pursue what is important to me with courage.
From the initial consultation I was put at ease and made to feel welcome, comfortable and that my issues were worthwhile. Each session was conducted professionally yet with a friendly relaxed atmosphere, with Sue having valuable knowledge and expertise of how to support me and how I could address my inner battles. Sue listened, gave time for thinking and talking. And a challenge each week for me to consider! She allowed me to breathe.
I have the reassurance that the door is always open, however I have left believing I have the coping strategies and ability to move forward with confidence and without the weighty burden I have carried around for too many years.
I approached Sue for counselling in the year of my 50th birthday. I had struggled with anxiety on and off since my teens. It had affected many parts of my life and I decided that at 50 I deserved to do something about it.
We began our sessions online and whether online or as latterly in person I found Sue to be a gentle, compassionate and empowering counsellor with great professionalism.
During our sessions Sue helped me understand how things that happened when I was younger had shaped the way I reacted to things now. Together Sue and I found many threads that linked together.
I am so glad that I took the step to contact Sue. Together we explored the reasons why I might be anxious, some of the ways I had learned to behave to manage it and began to challenge and re learn new ways of approaching my anxiety.
It has been amazing to reach the natural end to our sessions and to feel the joy and freedom I had hoped for. I feel I now have the tools to manage anxious thinking in the future.
Sue’s kind, non-judgemental careful sessions allowed me to find a new way of being me!
I came to Sue with issues with my confidence following a traumatic few months in my workplace. She was immediately reassuring and took such care with me and really helped me to process my emotions. Not only this, but she also gently challenged me to take practical steps to help my reality and offered me practical tools to help with my mindset in the future.
I had a really good experience with Sue and would definitely recommend her to anyone needing a bit more support in their current season.
Some years after the loss of a child, I decided I needed some counselling again to deal with the trauma I was still sometimes experiencing. As I had previously seen Sue, I wanted and hoped to see her again for my counselling sessions following the compassion and understanding I received the first time around.
In my sessions with Sue, I felt nothing but heard, listened to, and understood. Nothing I said sounded too silly and all my comments were received with care and thoughtfulness.
My sessions with Sue have changed me as a person, I feel more whole and confident. My anxiety now feels more manageable and rational, and I no longer have constant niggling thoughts. I was able to talk through my trauma with Sue and felt at peace with the loss of our son.
I know Sue’s door is always open should I ever need to contact her and arrange some more sessions. My counselling sessions with Sue were invaluable and I am very grateful.
Having a weekly time where I feel safe and un-judged has led to wonderful breakthroughs, the depth of which continue to astound me. The gratitude that I feel for what counselling has helped to achieve in my life is hard to put into words. It has been life changing and has positively benefited the lives of those close to me.
From struggling with post-natal depression and crippling anxiety for the smallest of tasks my ability to deal with and genuinely enjoy every day life has hugely increased.
At the beginning of lockdown I realised that I felt overwhelmed by anxiety. My anxiety was nothing new, it had dogged me for many years and had robbed me of my confidence and self-esteem many times over. However, lockdown gave me the pause I needed to realise that things had to change. Sue, with her kindness, approachability, wisdom and professionalism, has been instrumental in bringing about that change.
Due to the pandemic I only ever met Sue over Skype, but even so she managed to create an atmosphere of safety and trust where I was able to be totally honest and open. With gentle and patient questioning Sue helped me to explore those things which were at the root of my anxiety and identify unhelpful patterns of thinking about myself. My counselling sessions with Sue have given me a fresh perspective on many things in my life and that is liberating.
Thank you Sue.
I came to Sue when I was feeling pretty desperate about my marriage. I couldn’t see a way forward that didn’t involve either finishing it or settling for an unhappy sham for the rest of my life.
Sue patiently and carefully helped me to unpick the tangles of my feelings and experiences. Sometimes she just asked one question, other times she picked up on a word I said or my body language which made me really examine what I had said and the reasons for it.
Over time, Sue helped me to find strategies and tools to improve communication and I started to see positive signs in my relationship with my husband. The exciting thing has been how he has responded to my efforts and I feel we now both see a future for our marriage and are willing to work at getting there.
My counselling journey has been an absolutely incredible, amazing and life changing experience.
For a long time, I’d been living with insecurities, fears and a lack of confidence and self-worth, not knowing who to talk to. As a Christian, I really wanted to find someone that understood my faith, who I could trust and confide in. Initially, I was sceptical, but, since the very first time I met with Sue, that soon changed. It’s an amazing experience and it does work!
Throughout all sessions, Sue offered encouragement, acceptance and support which gave me the freedom to be me and to understand myself in a totally different light.
I now feel a totally different person, strengthened and empowered to face each day with a new confidence, security, freedom and excitement about life, with the strength and ability to make decisions, choices and set boundaries for myself. I totally 100% recommend Sue’s counselling services to others.
I found my sessions with Sue extremely helpful. The approach was extremely supportive and engaging and I felt that progress was made in quite a short length of time. From the very first session I already found myself challenging my previous patterns of thoughts and behaviours. It was a dynamic and thought-provoking process and I always had plenty to reflect on between sessions. Sue was especially sensitive to how I was feeling during the sessions and allowed me space or to step away from topics if they were proving too difficult. She was very kind and respectful. It was especially wonderful to be able to have these conversations in an openly Christian manner, to share Bible verses together and to reflect on Christ’s example and the difference that made to my situation. These interactions were very much initiated by me and I was never under any pressure to consider things in this way, but that aspect made a huge difference for me and I think provides the real source for lasting change.
I arrived at Sue’s room rather unsure of what her counselling would entail and if it would help. I was soon put at ease by Sue’s relaxed yet professional approach. As I’ve had time to reflect on her counselling, the aspects that impressed me were that for each session I was reminded that this was my time, I could be myself, think and feel what I liked.
Sue helped me see the underlying causes for how I felt the way I did, what I would like to see, and how I might work towards those goals. She has helped me accept what can’t be changed and to believe in a quality of life which is possible. I rejoice to think of others asking for Sue’s services and finding hope to go out into their journey of life.
Sue has been of vital health in my life. Her sessions helped me to understand myself and life better and have allowed me to make better and more informed decisions. She offered an emotionally and spiritually safe space for me to process and allowed me to become a more authentic version of myself.
Sue created a welcoming atmosphere, where I felt safe to share honestly and deeply. For me, my faith is an integral part of my life, and Sue was sensitive to this. She was open to including Christian truth, where I expressed it would be helpful. In each session I felt heard and understood, encouraged and gently challenged. I found counselling an incredibly valuable journey.
My sessions with Sue have been so transformative. Sue guides you to make your own realisations about yourself, without putting her opinion on to you, instead you are gently guided to come to that yourself.
With having PTSD, it was so important that I wasn’t re-traumatised, and with Sue that never happened. She very carefully and kindly helped me discuss very difficult memories and gently work through them at a safe pace.
I think Sue’s high level of emotional intelligence and genuine empathy makes her the very best counsellor of those I have seen.
I have left feeling resilient, strong and determined.
I have been through several kinds of counselling and CBT (Cognitive Behaviour Therapy) to try to counter anxiety and depression. The counselling I recently went through with Sue was different. Firstly, it was healing to know that I could speak about anything freely and without disapproval or judgement. Secondly, together we found that I could put away things from the past which I often beat myself up about, and accept that we all have human failings.
It was particularly important for me that, as a Christian, I could work through my problems with my faith.




